Good early morning, lots of you’ve been asking about particular areas of our Casino Operations and King of Clubs Players’ Club card during our temporary, needed closure. We was thinking We would give every person everything we understand at this time. Bear in mind our company is looking forward to additional information from our Governor on precisely as soon as we shall be reopening. Please stay linked to us on Facebook and/or our internet site. Many thanks once more for the continued terms of support and encouragement. Remain safe, Matt
Q1: Can I cash away potato potato potato chips, video video video gaming vouchers, pay casino markers or always check my security deposit box? A1: Yes, our Main Casino Cage continues to be available during our closure that is temporary through Friday, 9AM – 5PM until further notice.
Q2: let’s say my video slot money out voucher expires and I also reside away from city? A2: we’re expanding the termination date for video slot money out vouchers for a couple of months from their present termination times, provided that the voucher expiration date happens on or before April 30, 2020. If our date that is reopening occurs in might, I will be expanding this termination date, aswell.
Q3: How can I have the ability to access my win/loss statements? A3: You may continue steadily to recover your win/loss statements by calling our King of Clubs Player’s Club at 1-800-227-3849 Ext. 5210 or Ext. 5211.
Q4: Are your April casino promotions and unique events cancelled? In that case, will they be being rescheduled? A4: All March and April casino promotions, special activities and DCT entertainment are cancelled or postponed in this temporary closing duration. As of this moment, we anticipate the Riverside turn to reopen the termination of April or starting of might. Extra updates regarding promotions, events and entertainment will be available via Facebook, our website and email where applicable april.
Q5: What takes place to my King of Clubs Players’ Club Card during short-term closing? A5: Your King of Clubs Players’ Card will stay active as well as your present tier status plus points will likely be held in your bank account. Points & Tier will maybe not expire during our closing. Our company is getting ready to announce just just how tier status and renewal will stay because of short-term closing; almost certainly is supposed to be prorated. More info in the future.
Q6: What takes place to my hotel and casino provides while you’re shut? Am I going to receive brand new offers once you’re again that is open? A6: Any gaming offers or invites that have expired won’t be reloaded. But, brand new provides and invites may be available centered on casino play just before our closure that is temporary and away ideally before we resume company. The very fact our company is closed will likely not impact your future offers based on play.
A Riverside Resort Improve COVID-19 that is concerning from Laughlin
Good Riverside Resort Friends and Family morning,
It really is with hefty heart we declare the closing of y our stunning resort for thirty days today that is starting March 18, 2020, at noon to comply with Governor Sisolak’s purchase.
The security and wellbeing of you, our communities and downline have always been and carry on being our priority that is highest. We shall simply simply take these thirty days to profoundly sanitize every area and policy for a brand new and improved resort that is riverside.
Below is a listing of areas and divisions which is open for the guests as an element of important wellbeing
- Riverside Resort RV Park
- Principal Cage, day-to-day 9AM – 5PM (reason for ticket/chip redemption, marker re re re payments plus use of security deposit bins)
- U.S. Postoffice (situated within Riverside)
I’d like to individually thank my workers and co-workers for his or her dedication and hard-work of these times that are trying. As a group, we pulled together to help make security and sanitation a number one concern. They did a job that is amazing and my grandfather and I also couldn’t be much more proud.
I might additionally prefer to thank our faithful visitors who’ve been the essential supportive once we worked through many updates that are procedural. Your caring nature has reminded my grandfather and me the main reason we are in hospitality and activity into the place that is first.
Each one of you has revealed Riverside Pride and we greatly enjoy it.
The Riverside Resort will undoubtedly be available in 1 month or Governor that is however long Sisolak. Please stick to us on Facebook to see through to exciting updates and renovations.
Many thanks once again, and please be strong and remain secure and safe,
Matt Laughlin, COO Riverside resort Hotel & Casino
Laughlin’s first resort and casino.
The Riverside Resort is found regarding the banking institutions associated with Colorado that is beautiful River. Owned and operated by Don Laughlin and their household, visitors will discover a true amount of enjoyable tasks while residing at Laughlin’s family-friendly resort. Enjoy Nevada-style video gaming action and activity round the clock in a relaxed, small-town environment.